Terms of Service

Welcome to Sepulveda Pet Supply. By using our website and purchasing from us, you agree to the following Terms of Service.

1. General Conditions

By visiting our website and/or purchasing from us, you agree to comply with our terms, policies, and guidelines. You may not use our products for any illegal or unauthorized purpose.

2. Online Store Terms

You must be of legal age in your state or region to use our services. You agree not to interfere with, disrupt, or attempt to access our systems unlawfully.

3. Product Information

We strive to ensure all product descriptions, images, and prices are accurate. However, errors may occasionally occur, and we reserve the right to correct them at any time.

4. Pricing & Payment

All prices are listed in USD. Payments must be made through our secure payment processors. We reserve the right to update prices without prior notice.

5. Shipping

We offer free shipping within the United States.
We do not ship internationally.
Processing time: 1–2 business days
Shipping time: 3–4 business days

Shipping details may be updated depending on carrier availability.

6. Returns & Refunds

You may request a return within 7 days of receiving your order.
Exchanges are accepted within 10 days.
Refunds are processed within 5–10 business days after we receive and inspect the returned item.

Full policy is available on our Return & Refund Policy page.

7. Prohibited Uses

You may not use our site or products for:

  • Fraudulent purposes

  • Violating laws

  • Distributing malware

  • Harassment or harmful activities

We reserve the right to terminate service for any violation.

8. Limitation of Liability

Sepulveda Pet Supply is not liable for:

  • Delays caused by carriers

  • Third-party system outages

  • Improper use of products

  • Events beyond our control (weather, emergencies, etc.)

9. Changes to Terms

We may update these Terms at any time. Continued use of the website constitutes acceptance of the updated terms.

10. Contact Information

For questions about these Terms, please contact us:

📧 contact@Zalverin.store
📞 910-853-5474
🏠 521 Ave F SE, Winter Haven FL 33880, United States